How We Make Online Banking Safe & Secure

We're committed to help you stay safe when you bank online.

The security and privacy of your personal information is our priority.

Here are just a few of the safeguards we use to help protect your information:

Password Protection

A password is your first line of defense when accessing an account online. Security begins with a strong password. Your password should be unique to you and should be changed regularly. Do not use birthdates or other numbers or words that may be easy for others to guess. Experts advise using a combination of letters and numbers. Always carefully control who has access to your password.

Multilayered Security System

In addition to your password, our multilayered security system provides added security. The system helps you know that you are at Providence Bank's legitimate Online Banking site and helps us identify it is really you logging into your accounts.

You also provide answers to three Challenge Questions. These questions and answers help us confirm you as the online user.

Privacy Policy

Our Privacy Policy covers how we collect, use, disclose, transfer and store your information. We provide notice of our privacy policy annually, as long as you maintain an ongoing relationship with us. You can also review our current policy anytime on our website or calling to request a copy.


Once online, your transactions and personal information are secured by encryption software that coverts private information to code that is only readable by you and us. To show that your transmission is encrypted, some browsers display a small icon that looks like a secure padlock whenever you conduct secure transactions online. Look for the secure padlock in the bottom right hand of your browser and https in the address line to make sure your information is encrypted.

Help Guard Your Personal Information

All the safeguards in the world won't help you if you give your personal information away. Learn how to safeguard your banking information, credit card numbers, Social Security Numbers and other personal data. Visit our website for tips on safe online banking and ways to guard against schemes, scams and fraud.

Protecting the security of your money and identity is as important to us as it is to you. Let's work together to protect it.